From the first line of code to the last, Gooroo Planner is designed to protect clinical priorities. We have gone to great lengths over this, even developing our own patient scheduling simulator, and researching its behaviour over more than a thousand scenarios and a billion simulated patient bookings. The reason: to make absolutely sure that urgent patients could always be treated quickly and safely, before going on to optimise scheduling and reduce waiting times for routine patients.

Our capacity planning rigorously puts emergency and urgent patients first in the competition for capacity, takes account of the casemix differences between urgent and routine patients, and handles the safe prioritisation of time-limited follow-up/repeat outpatients.

You don’t have to take our word for it: our patient-level simulator is built into Gooroo Planner for all to see, so you can satisfy yourself that all the results are absolutely consistent – at patient level – with the safe management of clinically urgent patients.


A whole host of features...

With every one of the benefits Gooroo offers there's also a whole host of features worth mentioning

  • Up to 9 levels of clinical urgency (though usually people stick with cancer / urgent / routine).

  • Urgent capacity is always protected throughout the activity and capacity calculations, the week by week profiling, and the patient-level simulations.

  • Takes account of different lengths of stay and theatre/clinic times for urgent patients as compared with routines.

  • Follow-up/repeat outpatients are protected by default and can be modelled to specified time limits.

  • Calculates how much theatre and clinic capacity should be reserved for urgent patients who will arrive at short notice, to minimise both cancellations and routine waiting times.

Blog posts

Letting doctors decide on waiting times

  • September 5th, 2016

  • by Rob Findlay

Should we stop having targets for elective waiting times? And what do vicars have to do with it?

Protecting urgent patients

  • September 1st, 2014

  • by Rob Findlay

Protecting urgent patients is easy if you are willing to waste some capacity. But with a little extra care, you can protect urgents and be efficient at the same time.