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Operational management in the NHS often focuses at quite short range – just the next few weeks. But there is only so much you can manage at such short range: annual leave is usually finalised six weeks ahead, and patients are typically booked into sessions several weeks ahead too, so the only thing you can really do is add temporary capacity at high marginal cost. It’s an expensive way to run a service.

Gooroo Planner helps you see further ahead, especially the crucial period from six weeks to several months into the future. So you can adjust capacity down as well as up, with a clear distinction between recurring and one-off requirements.

We can’t promise to eliminate the expense and effort of fire-fighting, but we should be able to help you reduce it.


A whole host of features...

With every one of the benefits Gooroo offers there's also a whole host of features worth mentioning

  • Week-by-week planning of activity, capacity and waiting times over the coming weeks, months, and years to achieve your objectives.

  • Clearly separates a) recurring demand, b) non-recurring demand that arises from changes earlier in the patient pathway, and c) the non-recurring activity required to achieve your objectives.

  • Constant capacity planning option to minimise the need for expensive extra capacity and waiting list initiatives.

Blog posts

Why does the NHS always need extra capacity?

  • July 28th, 2015

  • by Rob Findlay

Is the NHS always short of capacity because it's always short of money? Perhaps not. Waiting list initiatives and a reliance on 'extra' suggest that something else is going on.

Sticking plaster

Lucky waiting list initiatives

  • March 27th, 2014

  • by Rob Findlay

Repeated waiting list initiatives are certainly undesirable. Should we go further, and declare them a sign of failure?

Recurring or non-recurring?

  • February 18th, 2015

  • by Rob Findlay

Is this once-off, or something we need to keep doing? It's an expensive confusion to make, but it happens up and down the NHS. Here's how Gooroo Planner makes it all absolutely clear.

Another waiting list initiative?

  • March 25th, 2013

  • by Rob Findlay

An addiction to "extra" means the baseline's all wrong.