Operational management in the NHS often focuses at quite short range – just the next few weeks. But there is only so much you can manage at such short range: annual leave is usually finalised six weeks ahead, and patients are typically booked into sessions several weeks ahead too, so the only thing you can really do is add temporary capacity at high marginal cost. It’s an expensive way to run a service.

Gooroo Planner helps you see further ahead, especially the crucial period from six weeks to several months into the future. So you can adjust capacity down as well as up, with a clear distinction between recurring and one-off requirements.

We can’t promise to eliminate the expense and effort of fire-fighting, but we should be able to help you reduce it.


A whole host of features...

With every one of the benefits Gooroo offers there's also a whole host of features worth mentioning

  • Week-by-week planning of activity, capacity and waiting times over the coming weeks, months, and years to achieve your objectives.

  • Clearly separates a) recurring demand, b) non-recurring demand that arises from changes earlier in the patient pathway, and c) the non-recurring activity required to achieve your objectives.

  • Constant capacity planning option to minimise the need for expensive extra capacity and waiting list initiatives.

Blog posts

Gooroo Planner upgrade: tactical activity planning for operational managers

  • November 26th, 2019

  • by Rob Findlay

Now you can edit week-by-week activity directly in the Profiling screen, and watch waiting times rise and fall as you work. This and other goodies in the latest upgrade.

Another waiting list initiative?

  • March 25th, 2013

  • by Rob Findlay

An addiction to "extra" means the baseline's all wrong.

Putting operational managers in control of performance

  • October 23rd, 2015

  • by Rob Findlay

The "exceptions table" sounds innocuous enough. But whoever controls it has the power to transform the management of entire hospitals.