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The limits of fire-fighting

Get a list of patients who are about to breach the target. Book them in before they do. Job done. Or is it? Everything else is uncontrolled, and one day it will overwhelm you. There must be a way to get the whole system working better.

Treat more patients for less money

Here are three practical things you need to do to make it happen.

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Blog posts

Modelling to achieve targets throughout the future period

  • April 21st, 2016

  • by Rob Findlay

"You have until October to clear the backlog. After that, no more breaches of the target will be tolerated." Now Gooroo Planner can achieve targets throughout a future period, not just at the end of it. It's a free upgrade, and this is how you use it.

Modelling the bit in the middle: diagnostic stages of treatment

  • September 24th, 2015

  • by Rob Findlay

After the initial 'one-day' implementation of Gooroo Planner, one of the first refinements you will want to make is around the diagnostic stage of treatment. Fortunately, it's easier than you might think.

Waiting time targets – like happiness – are best pursued indirectly

  • March 29th, 2016

  • by Rob Findlay

It sounds sensible to book patients in before they breach the target. But in practice it is unfair, unsafe, and keeps waiting times on the brink of failure. There is a better way.