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It’s all down to you

You never have enough resources, yet somehow you make it through – the fire-fighting is actually quite satisfying. But it’s a constant struggle with other parts of the hospital. There isn’t really a plan that brings us all together.

Blog posts

Gooroo Planner upgrade: tactical activity planning for operational managers

  • November 26th, 2019

  • by Rob Findlay

Now you can edit week-by-week activity directly in the Profiling screen, and watch waiting times rise and fall as you work. This and other goodies in the latest upgrade.

Waiting time targets – like happiness – are best pursued indirectly

  • March 29th, 2016

  • by Rob Findlay

It sounds sensible to book patients in before they breach the target. But in practice it is unfair, unsafe, and keeps waiting times on the brink of failure. There is a better way.

Putting operational managers in control of performance

  • October 23rd, 2015

  • by Rob Findlay

The "exceptions table" sounds innocuous enough. But whoever controls it has the power to transform the management of entire hospitals.

Another waiting list initiative?

  • March 25th, 2013

  • by Rob Findlay

An addiction to "extra" means the baseline's all wrong.