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It’s all down to you

You never have enough resources, yet somehow you make it through – the fire-fighting is actually quite satisfying. But it’s a constant struggle with other parts of the hospital. There isn’t really a plan that brings us all together.

Treat more patients for less money

Here are three practical things you need to do to make it happen.

Get the guide
Blog posts

Waiting time targets – like happiness – are best pursued indirectly

  • March 29th, 2016

  • by Rob Findlay

It sounds sensible to book patients in before they breach the target. But in practice it is unfair, unsafe, and keeps waiting times on the brink of failure. There is a better way.

Interpreting Capacity analysis: the Detail

  • April 8th, 2016

  • by Rob Findlay

The Detail view lays out what happened in theatre or clinic, every minute of the day. This is how to interpret it.

Putting operational managers in control of performance

  • October 23rd, 2015

  • by Rob Findlay

The "exceptions table" sounds innocuous enough. But whoever controls it has the power to transform the management of entire hospitals.